What can we help with?

Our LIGRE Service is there for you at any time.

Support and help

  • If you have any questions, please contact our FAQ and  How-to videos is available for storage, management and analysis.
  • You can also contact us 24/7 by email at wecare@ligre.com.
  • You can reach us by phone from Monday to Friday between 9 a.m. and 18 p.m. on +43 5373 62190 601 (landline rate).

 

warranty

  • LIGRE Devices come with a 24-month warranty after receipt, which includes extensive, free service.

 

Repair and maintenance service

  • In the event of a defect due to a manufacturing defect or material defect within the first 24 months, we will collect your device free of charge within 2-3 working days through our contractual partner UPS.
  • For this purpose, as in other service or maintenance cases, please contact our LIGRE Customer Center to coordinate pickup and return details.
  • To transport your device safely, use the original packaging.
  • You will receive your device back via UPS within a short time.